Because all of our products are handmade/made to order, please allow us at least 3-4 weeks to complete signs and 4-6 weeks on clocks to complete your order and prepare it for shipping. It is our goal here at Rusty Star to provide you with excellent service for both the quality of our products as well as the shipment of your order. Ready to ship products will ship out in 1-3 business days.
Shipping is FREE. All orders will be shipped via USPS or UPS and will be determined by cost. During our busy season, please allow us additional time to get your order out.
All Customer Pick-Up orders MUST be picked up at our place of business and are by appointment only. If you are not here by your appointment time, you will need to call us and reschedule for a different time. All pick-ups must be done by 5:00pm. If you are not able to pick your order up here, you will need to make sure that you select to have it shipped to you when the order is placed.